Kelly McCann's Showcase
Kelly McCann's Showcase
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What Skills Do I Offer?

Systems Integration

Experienced in SaaS, PaaS, virtual and traditional Mac and Windows OS. 

Project Manager

Credentials from Washington Statue University and PMI in Project Management. Proficient in Agile, Scrum, ADKAR, and KT Analysis methodologies.

Product Owner

Salesforce Product Owner - responsible for three separate Orgs (two Fintech and one ITSM).

Workflow and Journey Mapping

20 years of experience collaborating with customers, defining acceptance criteria, and executing a workflow based on a defined journey map.

Process Control / Documentation

Experienced in collaborative documentation of best practices and outcome-driven initiatives and utilizing KPI metrics for measuring the results.

Supervisor/Manager

Focused on managing and coordinating technical resources with the principle of trust and empowerment. I foster collaborative relationships with my team and champion outcome-driven results,

UI/UX Design Project

Leveraging my expertise in graphic design and marketing, I possess a strong understanding of how to effectively communicate with customers.

Technical Trainer

Experienced in both classroom and individual settings, I have developed curriculum, delivered seminars, and conducted collegiate-level classes.

Technical Service Advisor / Consultant

I have worked with customers, both domestically and internationally, to identify business requirements and deliver solutions that enhance their efficiency and profitability.

ADA/CAPS Specialist

Certified in specialized training to modify homes for adults who want to age in place instead of moving to a new home by making homes more accessible, safer, and more comfortable for aging adults and those with disabilities

MightyMac Contracting - Owner

Owner since 2019. Licensed and Bonded. Specialized in home renovations and innovative ideas through a variety of solutions.

Other Skills

  • Google Cloud Suite/Integration
  • MS Office Suite
  • Adobe Creative Suite
  • PM Workflows: Asana & Monday
  • CRM: Salesforce & Hubspot
  • ITSM: Zendesk
  • VMWare
  • Zappier
  • Remote Support Specialist
  • Scheduling and coordination
  • Change Management

Copyright © 2025 Kelly McCann's Portfolio - All Rights Reserved.

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